Last Updated: 10-09-2025

At Amazon Seller Support.AE (“we,” “our,” “us”), we are committed to protecting the privacy and security of our clients’ data. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our Amazon support services.

1. Information We Collect

• Personal Information: Name, contact number, email address, billing details, and company details.
• Amazon Account Information: Seller Central credentials, brand registry documents, invoices, product information, and compliance certificates.
• Service-Related Data: Images, product listings, advertising budgets, and marketing strategies provided by you for project execution.
• Payment Information: Limited billing details (we do not store or process credit card information directly; payments are handled securely through authorized payment providers).

2. How We Use Your Information

• Setting up and managing your Amazon Seller Central account.
• Preparing, optimizing, and managing product listings.
• Assisting with compliance, reinstatements, or Amazon case escalations.
• Providing customer support and communication.
• Sending invoices, payment reminders, or project updates.
• Improving our internal processes and service quality.
• We will never sell or rent your information to third parties.

3. Sharing of Information

• With Amazon Seller Central, as required to perform services.
• With trusted third-party tools or partners (e.g., analytics, advertising, or shipping providers), only when necessary and with confidentiality agreements in place.
• If required by law, regulation, or court order in the UAE.

4. Data Security

• Seller Central credentials are stored securely and used only by authorized team members.
• Sensitive files (invoices, certificates, documents) are kept in encrypted storage systems.
• Internal access is limited to staff directly involved in your project.
• We conduct regular audits to ensure compliance with UAE data protection standards.

5. Data Retention

We retain client data only as long as necessary to complete the contracted services or comply with legal obligations. Once services are completed, sensitive credentials may be deleted from our systems upon your written request.

6. Your Rights

• Access the personal and account information we hold about you.
• Request corrections to inaccurate or outdated information.
• Request deletion of your data once services are completed (unless required by law to retain it).
• Withdraw consent for non-essential data usage.

7. Cookies & Website Tracking

If you visit our website, we may use cookies and tracking tools to analyze traffic, improve user experience, and deliver targeted content. These cookies do not access your Seller Central data. You can disable cookies through your browser settings.

8. International Data Transfers

As an Amazon-focused service provider, your information may be shared with Amazon servers located outside the UAE (e.g., USA, EU, India) as required by Amazon’s systems. By using our services, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service-related changes. Updated versions will be posted on our website with the revised date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: Info@amazonsellersupport.ae

Phone: +971-501466550

Address: Bur Dubai - M, 2, 3rd Floor, CBD Bank Building - Shraf DG Metro Station - Al Mankhool - Dubai - United Arab Emirates